About us

About us

Trusted & Faster Logistic Service Provider

We take pride in being regarded as one of the most reliable and affordable logistic and warehousing service providers in the country. As a third party logistic service provider, we excel at a range of logistic services, which includes trucking services, warehousing services, logistic services, and a range of other ancillary services. We have years of experience in the business of logistics, warehousing, distribution, trucking and supply chain management services, and aim to provide our clients with convenience, reliability and affordability through our premium logistic services.

Our team of experts at all levels of our services have years of experience backing them, which adds the credibility of an expert workforce. This also helps us in cutting down response time, and providing punctual delivery and services at all times, whether it is trucking service or warehousing services. Our goal is to make a positive difference in your business through our services, and build long term relationship with you. Our commitment to our clients can be seen by the amount of emphasis we lay on team work, customer support services and making technological upgrades in our logistic process and equipment from time to time.

Our experience in all the fields we serve in, and the range of services we provide, makes us one of the most comprehensive logistic service providers in the nation. And, with the help of continuous support and trust of our clients, we aim to stay at the top of the game, and humbly so. Our sophisticated systems, neatly designed logistic process, state of the art logistic tools and equipment, most advanced carriers, custom tailored services, and dedication to keep the costs low for end users, help us to provide logistic solution that aligns well with our clients’ requirements. We welcome you to our site, and request you to consult with our logistic experts for your logistic needs, and rest assured of getting done.

We have years of experience in the business of logistics, warehousing, distribution, trucking and supply chain management services, and aim to provide our clients with convenience, reliability and affordability through our premium logistic services.

QUESTIONS & ANSWERS

Safety protocols in the
logistics industry

How are prices calculated?
Prices are based on the weight, volume, service and destination of your shipment. Consignments may also attract surcharges for additional services.
Where can I find the shipment (consignment) on my invoice?
The 10-digit shipment number (also called waybill or consignment number) is located on the left side of the invoice, about 3cm below the customer number.
Can you tell me when my shipment will be delivered?
To find out if your shipment has been delivered, who signed for it and other tracking information just type in your Speediflow consignment number on the Track & Trace page.
What is the volumetric weight and how is this calculated?
We calculate both the actual physical weight and the volumetric weight of your shipment. The higher of the two determines the price. To determine volumetric weight, first calculate the volume of your package and then multiply this figure by the relevant conversion factor. See Calculating Volumetric Weight for details.
What is a commercial invoice?
Shipments that travel outside the European Union must be accompanied by a commercial invoice. Some items are considered documents and may not require a commercial invoice.
Which goods are considered dangerous or hazardous goods?
See dangerous goods for a list of items are restricted by legislation or regulations, which can only be shipped under appropriate conditions. For more information, feel free to contact us.
How do I prepare an international shipment?
Please refer to the How to ship internationally section for more details on how to handle customs and find out more about export control. You can also visit the How to pack section for tips about how to pack your goods in the most efficient way.
Is my consignment covered by insurance?
Our standard liability for any loss, damage are outlined within our Terms and Conditions. Additional enhanced liability can also be purchased. Simply select the enhanced liability option when booking online or let customer service know when arranging your booking.
How can my customer rearrange a delivery of the shipment?
If the driver has attempted delivery to your customer and left a card, your customer should use the Re-delivery Service. If the driver has not yet attempted delivery or your customer does not have the re-delivery card, they should us contact us. Your customer’s enquiry must include the consignment number, delivery address and re-delivery date. Note: Orders can only be re-delivered between Monday and Friday.